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Frequently Asked Questions (FAQs)


About general dental health

About our company

About our products

About shopping on our site


About general dental health

Do I really need to worry about my child’s teeth?
Absolutely! Tooth decay is the #1 chronic childhood disease in the U.S., affecting 28% of all kids under 6. Even more alarmingly, 3 out of 4 children will experience pain due to tooth decay before age 18. As a responsible parent, you need to understand the risk to your children and what you can do to ensure that they remain cavity-free.

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What is early childhood tooth decay and what causes it?
Early childhood tooth decay (technically known as Early Childhood Caries or ECC) is an infectious disease in which cavity-causing bacteria grow in an acidic oral environment and dissolve the enamel surface of a tooth. There is a direct correlation between the oral health of parent and child. Most kids are infected with ECC bacteria through normal daily contact with caregivers who ‘sample’ food for temperature or ‘clean’ a pacifier in their mouth. Sugary drinks and foods, poor dental hygiene and lack of preventive care are also main culprits in the increase in ECC in young children.

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When should my child start seeing a pediatric dentist?
Children should start regular dental checkups with a pediatric dentist at age 1. Statistics show that over 75% of kids who wait until age 3 to see a dentist already have tooth decay.

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Why is it important for parents and caregivers to get regular checkups with a general dentist?
Because there is a direct correlation between the oral health of the parent and child, good parental oral hygiene and care can prevent the spread of the ECC disease within the family.

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When should I stop giving my baby a pacifier?
It is widely known and accepted within the pediatric dental community that babies should cease pacifier use by one year of age, preferably by 10 months.

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About our company

How long has your company been in business?
Branam is a new company that has been developing its uniquely formulated line of oral care products for the past three years. Our founder, Dr. Steve Branam, has been one of the country’s leading pediatric dentists for over 35 years. Branam’s senior management and our team of research scientists and consulting health care professionals are all recognized experts in their fields.

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What credentials and certifications does Dr. Branam hold?
Dr. Branam is a member of the American Dental Association, Ohio Dental Association, American Society of Dentistry for Children, The American Academy of Pediatric Dentistry, The American Association of Functional Orthodontics and The American Academy of Dentistry for Handicapped Children.

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Where is your company located?
Branam’s corporate offices are located at 3140 Dustin Road, Oregon, OH, USA 43616.

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Where are Branam products manufactured?
All Branam products are proudly manufactured in the USA.

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Is Branam a “green” company? Is your packaging environmentally friendly?
Branam has worked closely with our team of packaging design professionals to develop environmentally friendly packaging. All Branam mouth rinses come in recyclable plastic bottles (#1 PETE), and our toothpastes are sold in recyclable packaging. All Branam labels and packaging for products such as gum, mints and drink powder are printed with soy ink, which has low levels of VOC’s (volatile organic compounds) that contribute to air pollution.

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About our products

What makes your products “natural”?
The majority of mass market dental products sold in the U.S. contain artificial additives, preservatives and dyes. Branam’s natural oral care products are free of artificial additives and preservatives, dyes, harsh chemicals such as SLS, and petroleum by-products. All of our products are 100% flavored and colored with natural vegetable juices. We develop our products from the highest quality botanical and herbal ingredients found in nature, and commit to explore and follow the most sustainable practices in search of these ingredients.

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What is xylitol?
Xylitol is an all natural sweetener that is clinically proven to help reduce bacteria and fight tooth decay. It also helps to ease dry mouth. Xylitol is naturally found in plants, fruits and vegetables and is also produced in the human body by metabolic activity. Our proprietary xylitol formulations work to eliminate the oral bacteria that cause plaque and gingivitis. While the FDA has approved xylitol for human consumption, it may be toxic for animals, so please remember to keep your toothpaste out of reach of pets!

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Is fluoride safe for my kids? Why are your baby products fluoride-free?
Fluoride is the only cavity-prevention ingredient recognized by the American Dental Association and the FDA. Fluoride toothpastes and rinses are safe for adults and older children to use as directed on a daily basis. Swallowing fluoridated products is not recommended at any age, and can be harmful for children under 2 years. This is why all products in the Branam Baby range are fluoride-free. We recommend that you supervise your children when they brush and rinse, and teach them to spit, not swallow, fluoridated products.

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What is SLS and why are your products SLS-free?
SLS (sodium lauryl sulfate) is a very common foaming agent in mass marketed toothpastes. It is a highly effective but harsh chemical surfactant used commercially in the removal of oily stains and residues, and is found in high concentrations in industrial products such as engine degreasers, floor cleaners, and car wash soaps. SLS has been found to irritate sensitive mouth and gum tissue and cause canker sores. While many toothpaste manufacturers use SLS, we choose to accomplish the same goal with a safe natural ingredient, Cocamidopropyl Betaine, derived from coconut oil.

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Why are your mouth rinses alcohol-free?
Saliva is your body’s natural defense against cavity-causing bacteria and is essential for healthy teeth and gums. Because alcohol is an astringent that can restrict the flow of saliva and cause and aggravate dry mouth symptoms, it is not used in any of our products.

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Are your products suitable for vegetarians? Do you test on animals?
Branam products have been researched, tested and manufactured to the highest ethical standards. Our products are 100% vegetarian/vegan.

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Why is a Branam Ortho-Gibby Pacifier better for my baby than a conventional pacifier?
Conventional pacifiers can cause abnormal oral development and encourage tooth decay. The patented Branam Ortho-Gibby Pacifier promotes proper oral and jaw development while soothing your baby.

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About shopping on our site

What is your return policy?
All your Branam purchases are backed by our 30 Day Satisfaction Guarantee. If you are not completely satisfied with your Branam purchase within the first 30 days of receipt, simply complete our Return Authorization Request Form and return the product for a full refund of the purchase price. Products kept longer than 30 days cannot be returned. For more details about product returns, see our Return Policy.

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How do you ship your products?
All Branam product orders are securely packaged and delivered by UPS to the mailing address you provide. Products will be delivered within 7 business days of placing your order.

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What if I have a question?
If you have a question about your Branam product order, please call our Order Department toll-free at 877-327-2626 or email us at info@branamsmile.com

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